Go Search!

CENTER FOR THE ADVANCEMENT OF HEALTH
NOVEMBER 2006

Great Expectations

DsIsSsCsOsNsNsEsCsT

Most people die prematurely from diseases that are preventable. More than half of us are living with a chronic condition, not always treated properly. But a poll by ABC, USA Today and the Kaiser Family Foundation asking Americans what the main reasons are for the high cost of health care found only 29 percent attributing it to unhealthy lifestyles and only 23 percent to an aging population.

H I T S

Center President Jessie Gruman was quoted in separate articles in the Washington Post, one about racial gaps in preventive screening and one about the difficulty in having patients comply with prescribed treatments. The first story also appeared in the Charlotte Observer, the Bradenton Herald and the Myrtle Beach Sun News.

M I S S E S

News media stories about people waking up from comas and recovering their faculties are the stuff of human interest and, in the case of television, ratings. The Mayo Clinic decided to examine just how well major newspapers reflect reality and, not surprisingly, the coverage is misleading. They don't report that most comatose patients are not trauma victims and thus do not have as good a chance of recovery as the heralded cases. Many comas are induced by physicians, which leads to a better chance of recovery. Most people in comas do not suddenly awaken and are often permanently disabled. http://www.mayoclinicproceedings.com.

The fact that USA Today recently ran a week-long series on reforming the health care system reflects the concerns of most Americans and places them high on the policy agenda facing the new Congress.

Conventional wisdom within the health industry is that costs will be driven down and quality of care boosted if only patients behave more responsibly by practicing prevention and getting screened properly at the right time.

Jessie Gruman
President and Executive Director
Center for the
Advancement of Health

However, it is not happening and cannot happen so long as patients are in the dark about what they are expected to do to participate – not only in preventing illness – but also in their care when they are ill.

For preparation of my new book, "AfterShock – What to Do When the Doctor Gives You – or Someone You Love – a Devastating Diagnosis," I interviewed hundreds of people about their experiences with health care immediately after getting the bad news.

One recurring theme was that they were constantly surprised, not only by the emerging details of a new and serious disease, but also by the tasks they and their families were expected to take on in order to get good care.

Some people were surprised that they were expected to find and evaluate the qualifications of specialists to give them second opinions. Others were shocked when they realized that they needed to police the surgical team to make sure every member accepted their insurance if they were to avoid costly fees.

Some were taken aback by the need to maintain their own medical record as a back-up to ensure that information was not lost among doctors and hospitals. And others believed – until disastrously proven wrong – there was no need to ask questions because the doctor would tell them everything they needed to know.

Whatever the level of discourse, health care now uses the language of "personal responsibility" and the notion of individuals as "consumers" as shorthand to describe people who exert “choice” and who are “empowered” patients.

Unless you have a personal need to know about these advances, however – and what it means to negotiate them as a patient – it’s likely that you really don’t have a clue about what is expected of you.

Doctors, labs and hospitals have clear expectations about what patients must do; sometimes so obvious no one thinks to mention them (“make an appointment, arrive on time and plan to stay until your appointment is over”). Sometimes expectations have changed, but the person hasn’t gotten the message about the change (“always check about getting physician pre-authorization for procedures and tests”). And sometimes the expectations come about through default as a result of gaps in communication among doctors and hospitals ("obtain test results and send them to all relevant physicians”).

But the most critical element in the system – the public – has yet to be let in on what it must actually do in order to get good care. Before we can reform the system, we will have to inform its consumers.

FROM THE CENTER


CMS APPOINTMENT Center President Jessie Gruman has been appointed to the Advisory Panel on Medicare Education for a two-year term. This panel reports to the Centers for Medicare and Medicaid Services and advises the government on strategies concerning education about Medicare choices, expanding outreach to vulnerable and underserved communities and assembling “best practices” to help consumers evaluate plan options.

APHA CONFERENCE Dr. Gruman attended the annual American Public Health Association conference in Boston to promote her book, "AfterShock – What to Do When the Doctor Gives You – or Someone You Love – a Devastating Diagnosis." The book is available for pre-order at http://tinyurl.com/yfstnw

POSTER SESSION The Kellogg Fellows in Health Policy Research program cohosted a poster session and networking reception at the Oct. 23 NIH Health Disparities Conference. Two 2006-08 Kellogg Health Scholars -- Phoenix Do from the University of Michigan site and Anita Wells from the Morgan State University site – were among 60 researchers selected from more than 300 applicants for the poster session. The Center hosted a dinner afterward for Kellogg Scholars and Fellows and Friends of this Community of Scholars.

BLOG The Center's HealthBehaviorBlog is now one year old and gaining notice in the online health community. It offers provocative discussion and links to news about research and policy affecting, naturally, health and behavior.

HEALTH AND BEHAVIOR INFORMATION TRANSFER

The Environmental Protection Agency, is developing a national pilot program to recognize communities that factor into community planning, environmental considerations and the need for older adults to be physically active. For more information: http://www.epa.gov/aging/resources/factsheets/build_healthy-factsheet.htm

The application process for the NIH 2007 Pioneer Award is now open. Scientists at all career levels and engaged in any field of research may apply, so long as they are interested in exploring biomedically relevant topics. Application instructions are at http://grants.nih.gov/grants/guide/rfa-files/RFA-RM-07-005.html

Dr. Raynard Kington, principal deputy director of the National Institutes of Health and its former director of its Office of Behavioral and Social Science Research, has been elected to membership in the Institute of Medicine.