Patients and experts explore what it takes to find good health care and make the most of it.

Guest Blogger Holly Korda, PhD, is deputy director for strategy and growth for Altarum Institute’s Systems Research and Initiatives group. She works on program strategies and approaches to maximize health systems outcomes for public beneficiaries and special needs populations. Dr. Korda is a regular contributor to Altarum's Health Policy Forum, where this piece was originally published. You can follow Altarum Institute on twitter at @Altarum.

Patient Satisfaction: Quality, Cost and the New Rules of Engagement

Holly Korda | November 6, 2012
It's not enough for patients to be merely satisfied with their health care. Our expectations and perceptions of the patient experience vary widely, but at the end of the day what we seek is health care that is patient-centered: care that meets our needs. Patient-centered care requires patient engagement and self-efficacy, our active participation in our health and disease management.