Patients and experts explore what it takes to find good health care and make the most of it.

Jennifer Jaff was a lawyer, patient advocate, and the founder of The Jennifer Jaff Center, Inc. formerly known as Advocacy for Patients with Chronic Illness, which provides free information, advice and advocacy services to patients with chronic illnesses nationwide in areas including health and disability insurance, Social Security disability, employment discrimination, family and medical leave, educational equity, and resource location. For more information and resources visit The Jennifer Jaff Center, Inc. website at

When You Have an Insurance Dispute

Jennifer Jaff | January 24, 2011
While access to health insurance is a critical component of finding good care and making the most of it, being insured is often just the starting point for frequent users of health care services.